Give us a call
For all Customer Service requests, please call 1-855-EGO-5656 (1-855-346-5656). Our team is standing by ready to assist:
8:30am – 8:00pm EST(Monday – Friday)
10:00am – 6:00pm(Saturday and Sunday)
Please note: If you believe your tool is defective and would like to submit a warranty claim, please make sure you’re with your tool(s) when you call, as we’ll want to perform some troubleshooting while you’re on the phone with us.
Contact us online
If you would like to contact us online about an issue you’re having with one of your EGO products, please create a new case.
Visit our safety recall page for and EGO recalls.
Get answers from other EGO owners
Online help is always available from our community of EGO users. Join in our peer-to-peer discussion to get your questions answered, share your ideas and feedback, and give back by helping others.